Best Rent a Car Moraira

Privacy policy

A. Data Controller

We inform that the personal data you provide us in the framework of our contractual relationship will be processed by SERVIRENT AEROPUERTO, S.L., with registered office at Crta. Moraira-Teulada, 48 / Barclays Comercial Center / 03724 MORAIRA (Alicante), (hereinafter “Best Rent a Car”), and will serve the functions depicted below.

Unless expressly stated otherwise when collected, all personal data needed and collected make up essential elements for the management, maintenance, and control of our contractual relationship. By choosing not to facilitate such data, you will make it impossible to process your request or provide the contracted service. Personal data will be collected exclusively for the purposes indicated in this Privacy Policy.

You confirm and guarantee the veracity and accuracy of the data provided, and that these are adjusted to your current situation. Therefore, you agree to communicate any changes to such data in accordance with the procedure established in section E. Stakeholder Rights.

B. Purpose of Data Processing

Herewith, we inform that your data will be processed by Best Rent a Car to serve the following functions:

i.    Based on the contractual relationship:

a.    To process your request for registration as a customer so we can manage the commercial relationship between us and your needs.

b.    To manage, maintain and ensure compliance with the contractual or pre-contractual relationship that binds us.

ii.    Based on a legal obligation:

a.    To communicate information to public authorities, regulatory and governmental bodies, wherever mandated by law, local regulations, or in compliance with regulatory obligations.

iii.    Based on the legitimate interest of Best Rent a Car:

a.    To perform commercial and advertising communications and actions, by any means, including through electronic communications or the equivalent, related to products or services similar to those contracted with Best Rent a Car.

b.    To conduct satisfaction surveys related to the products and services you contracted, and profiling based on the personal data available to Best Rent a Car to know the products and services best suited to your profile, maximising their performance and therefore making the best offers of products and services based on your interests. We will consult the information we have to manage the services we offer you or the products you contract.

c.    To communicate your data to insurance companies with which you or Best Rent a Car maintain a policy in force and assist you on the road in the event of casualty or accident.

C. Recipients

In the terms described in section B. Purpose of Data Processing, Best Rent a Car may communicate your personal data to the following entities:

i.    Public authorities, governmental or jurisdictional regulators or bodies, wherever mandated by law, local regulations or in compliance with regulatory obligations, and to meet information requirements related to traffic infractions. 

ii.    Insurance Entities with the purposes described in letter d) of item iii) Legitimate Interest included in section B. Purpose of Data Processing.

Best Rent a Car follows strict service provider selection criteria in order to comply with its data protection obligations. It undertakes to sign the corresponding data processing contract with them, which impose, among other things, the following obligations: the application of appropriate technical and organizational measures; the processing of personal data for the agreed purposes, in strict compliance with Best Rent a Car’s documented instructions; and the deletion or return of the data to Best Rent a Car as soon as they complete their services. 

D. Origin of the Data

Regardless of the personal data provided by you, Best Rent a Car may process personal data from public files, market files, and government bodies, in accordance with the purposes and legitimising bases described in section “B. Purpose of Data Processing” above. 

In line with the above, Best Rent a Car will process personal data provided by the aforementioned third parties corresponding to the following categories:

i.    Identification data.
ii.    Postal or electronic mail addresses.

No specially protected personal data is obtained from third parties. 

E. Stakeholder Rights

The consents provided in the cases established in this act may be revoked by you at any time, at your simple request. We inform that in accordance with the current legislation you are entitled to exercise your rights of access, rectification, cancellation and objection, as well as the right of withdrawal, limitation of data processing, and the right to portability of your data, proving your identity (by submitting a copy of your national identification document or equivalent) at the following address: SERVIRENT AEROPUERTO, S.L., Crta. Moraira-Teulada, 48 / Barclays Comercial Center / 03724 MORAIRA (Alicante), or by Email to info@bestrentacar.es.

If you feel that SERVIRENT AEROPUERTO, S.L. has not respected any of the aforementioned rights, you have the right to lodge a complaint with the Spanish Data Protection Agency.

F. Data Retention 

Your personal data will be kept for the entire duration of the business relationship between you and Best Rent a Car. 

Once the business relationship ends, steps will be taken to delete your personal data as soon as all the necessary actions to manage and terminate any obligation that may remain between the parties, performing, in that period, all the necessary administrative procedures. 

Notwithstanding the foregoing, your data will remain appropriately blocked, as long as liabilities of our contractual relationship performance can be derived, and for the fulfilment of other legal obligations by Best Rent a Car.

In this regard, Best Rent a Car warrants that it will not process the data, save where needed for the formulation, exercise or defence of claims, or required to facilitate them to the Government, Justices and Courts during the statute of limitations pertaining to rights or legal obligations thereof.